Controller
SnelFix Auto, Kromme Esse 4e, 2741 KP Waddinxveen, the Netherlands, phone +31 6 13044422, is the controller for booking and transport data. A separate email address is not published; access or erasure requests can go through that phone number or WhatsApp.
Which data
Name, phone number in international format, email if you give one, make, model, year, registration, description of the fault, chosen garage, date and time, and photos you attach. For transport also pickup and delivery, whether the car runs and whether it is urgent.
Why
To carry out the visit, find the car on a return visit, organise a recovery run and keep the lift from being booked twice. The basis is the contract you request, and the legitimate interest in not planning the lift twice for the same hour.
Retention
We keep booking data for 24 months after the visit, longer only if a tax duty requires it. Photos with a request are deleted when the job is finished or when you ask. Transport requests follow the same period.
Sharing
We do not sell data. Hosting is at Cloudflare, with encryption on the connection. A Telegram or email notice to the workshop itself leaves only if the owner has connected it with their own key. That key is not in the site and not in the customer's browser.
Rights
You can ask for access, correction, erasure, restriction, objection and portability via +31 6 13044422 or WhatsApp. A complaint can also go to the Dutch Data Protection Authority. In the browser we keep no customer data beyond the admin session cookie.
